Real Edge CRM

Real Edge is a powerful CRM application designed to streamline your companys customer relationship management processes across all platforms

With real-time updates, you can efficiently track and monitor the progress of your company, ensuring that your CRM efforts are organized and effective.

Key Features:

Contacts List: Admins can easily assign contacts to users, enabling seamless collaboration and ownership of customer interactions.

Sprint Management: Flexibly pause and resume sprints, accommodating interruptions or shifting priorities without losing progress.

Pipeline-based Leads: Track your leads through customizable pipeline stages, ensuring a clear overview of each customers progress.

Appointments: Schedule and manage appointments with leads, ensuring timely follow-ups and effective communication.

Follow-up Tracking: Stay on top of your follow-ups with comprehensive tracking of call outcomes, including call status (picked or busy).

Comments & Collaboration: Add comments and notes to leads, facilitating effective team collaboration and information sharing.

Dashboard Summary: Get a comprehensive summary of key metrics and insights on the dashboard, allowing you to monitor performance at a glance.

Call Feedback: Gather valuable feedback after each call, enabling continuous improvement of customer interactions and agent performance.

Secure Agent Login: Ensure data confidentiality and access control by allowing agents to log in with their unique credentials.